Delivery & Returns

**WE'RE WORKING TO OUR USUAL TURNAROUND TIMES, BUT PLEASE BE AWARE THAT THE POSTAL SERVICE IS GETTING BUSIER**

Unfortunately, we are aware that there are delays with Royal Mail at the moment due to the sizeable increase in post and the social restrictions in place for Health & Safety of all Royal Mail workers. Royal Mail are working as hard as possible to minimise delays and all orders are being delivered successfully. If you have any questions, please just let us know. **

DELIVERY TIMES

We aim to dispatch most orders within 2 - 5 working days. (If you need your order under the advised times , please contact us to check availability, we'll do our best to help!) 

We dispatch by Royal Mail delivery to all UK addresses. Transit time is usually 1 - 3 days.

DELIVERY COSTS

£2.75 delivery for all UK mainland orders (Free Delivery for all orders over £40)

INTERNATIONAL CUSTOMERS

Due to the current worldwide situation and peak times, we are unable to offer International delivery. We hope to resume this during the course of 2021.


HASSLE-FREE RETURNS

We want you to be completely delighted with your order from us however if you are not fully satisfied or have had a change of mind, just let us know.

If you wish to return your order, or your parcel arrives damaged or faulty, you should contact us within 7 days of receipt through our quick contact form or through your order history available to view on your account . Please note that all items should be returned within 20 days of receipt in a resaleable condition. Made-to-order and personalised items cannot be returned to us. If there has been an error made by us on your personalised or made-to-order item or it is found to be faulty at all we will resolve this with you immediately and organise any returns and replacement to you.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.